Legal Document

Privacy Policy

3jlo is committed to protecting the personal data of every Filipino player on our platform. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, and what rights you hold under Philippine law.

Last updated: January 1, 2026

How 3jlo Treats Your Personal Information

These highlights are for quick reference only. The full binding Privacy Policy is set out in the sections below. All 3jlo players should read the complete policy before registering.

Data Privacy Act Compliance

3jlo processes all personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission (NPC). Your rights as a data subject are fully recognized and enforceable.

Minimal and Purposeful Collection

3jlo collects only the personal data that is necessary for the specific, declared purpose. We do not collect data in bulk or retain information beyond the period required for the original purpose or as mandated by applicable law.

No Sale of Personal Data

3jlo does not sell, rent, or commercially trade your personal information to third parties. Data is shared only with trusted service providers who require it to operate specific platform functions, and only under strict contractual data protection obligations.

256-bit SSL Encryption

All personal data transmitted between your device and 3jlo's servers is protected by 256-bit SSL encryption — the same standard used by Philippine banks. Stored data is protected by access controls, encryption at rest, and regular security audits.

Your Rights as a Data Subject

Under RA 10173, every 3jlo player has the right to access their personal data, correct inaccuracies, object to processing, and request erasure subject to legal limitations. These rights can be exercised by contacting 3jlo's Data Privacy Officer.

Breach Notification

In the unlikely event of a personal data breach that poses a real risk of harm to 3jlo players, we will notify affected individuals and the National Privacy Commission within 72 hours of becoming aware of the incident, as required by Philippine law.

Important: By registering for a 3jlo account or using any 3jlo service, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not consent, please do not use the 3jlo platform.
Section 01

Introduction

This Privacy Policy ("Policy") describes how 3jlo ("3jlo," "we," "us," or "our"), operating the online gaming platform at https://3jlo.vip, collects, uses, stores, shares, and protects the personal data of users ("Player," "User," or "you") in connection with your access to and use of the 3jlo platform, including all games, services, promotions, and account features.

3jlo is committed to the responsible stewardship of personal data. We recognize that Filipino players entrust us with sensitive financial and personal information, and we take that responsibility seriously. This Policy is prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines.

This Policy should be read together with the 3jlo Terms & Conditions, which are incorporated by reference. Terms not defined in this Policy carry the meaning given to them in the Terms & Conditions.

Section 02

Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 and this Policy, 3jlo is the personal information controller in respect of all personal data collected through the 3jlo platform at https://3jlo.vip.

3jlo has designated a Data Privacy Officer (DPO) who is responsible for overseeing compliance with applicable data protection laws and handling data subject requests. The DPO may be contacted through the details provided in Section 14 of this Policy.

Regulatory Authority: The supervisory authority for data protection matters in the Philippines is the National Privacy Commission (NPC). If you believe your data privacy rights have been violated and 3jlo has not adequately addressed your concern, you have the right to lodge a complaint with the NPC through its official government channels.
Section 03

Personal Data We Collect

3jlo collects personal data from you directly and automatically when you use the platform. The categories of personal data we collect are described below:

3.1 Data You Provide Directly

Category Examples When Collected
Identity Data Full legal name, date of birth, gender, nationality Account registration and KYC verification
Contact Data Email address, Philippine mobile number, home address Account registration
Government ID Data PhilSys ID number, passport, SSS card, driver's license KYC identity verification
Financial Data GCash number, PayMaya account details, bank account name Deposit and withdrawal processing
Account Credentials Username, hashed password (never stored in plain text) Account registration and login
Communications Data Support chat transcripts, email correspondence When you contact 3jlo support
Responsible Gaming Data Self-imposed deposit limits, self-exclusion requests When you configure account protection tools

3.2 Data Collected Automatically

When you access and use the 3jlo platform, certain data is collected automatically through technical systems, including:

  • Device and Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
  • Usage and Behavioral Data: Pages visited, games played, session start and end times, wagers placed, game outcomes, and feature interactions within the platform.
  • Location Data: Approximate geographic location derived from your IP address, used for regulatory compliance and fraud prevention purposes.
  • Transaction Data: Complete records of deposits, withdrawals, bonus credits, wager amounts, and account balance movements.
  • Cookie and Tracking Data: As further described in Section 7 of this Policy.
Section 04

How We Use Your Personal Data

3jlo uses your personal data only for the purposes described below. We do not use your personal data for any purpose that is incompatible with the original purpose for which it was collected without your prior consent.

  • Account Administration: To create, maintain, and manage your 3jlo account, process login authentication, and communicate account-related updates.
  • Identity Verification (KYC): To verify your identity and age eligibility as required by applicable PAGCOR regulations and anti-money laundering obligations.
  • Payment Processing: To process deposits and withdrawals through GCash, PayMaya, BPI, BDO, Metrobank, and other approved Philippine payment channels.
  • Game Provision: To deliver and maintain the gaming services offered on the 3jlo platform, including slots, live casino, Monster Dice, bingo, WL Live sports betting, and sabong.
  • Regulatory Compliance: To comply with applicable Philippine law, PAGCOR licensing requirements, Anti-Money Laundering Act obligations, and requests from lawful authorities.
  • Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, bonus abuse, and other prohibited conduct.
  • Responsible Gaming: To implement and monitor player protection measures, including deposit limits, self-exclusion, and session controls as required by applicable regulations.
  • Customer Support: To respond to your enquiries, complaints, and requests, and to maintain records of communications for quality assurance purposes.
  • Marketing Communications: Where you have provided explicit consent, to send you information about 3jlo promotions, bonuses, and new features. You may withdraw consent for marketing communications at any time through your account settings.
  • Platform Improvement: To analyze aggregated and anonymized usage data for the purpose of improving the 3jlo platform, game selection, and user experience.
Section 05

Legal Basis for Processing

3jlo processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:

  • Contractual Necessity: Processing that is necessary for the performance of the contract between you and 3jlo — specifically, the provision of gaming services under the Terms & Conditions you accepted at registration.
  • Legal Obligation: Processing required for 3jlo to comply with applicable Philippine laws and regulations, including PAGCOR licensing conditions, the Anti-Money Laundering Act (RA 9160 as amended), and the Data Privacy Act itself.
  • Legitimate Interests: Processing carried out for 3jlo's legitimate business interests, including fraud detection, platform security, and responsible gaming compliance, where such interests are not overridden by your fundamental rights and freedoms.
  • Consent: Processing based on your freely given, specific, informed, and unambiguous consent — particularly in relation to marketing communications and optional analytics. You may withdraw consent at any time without affecting the lawfulness of prior processing.
Section 06

Data Sharing and Disclosure

3jlo does not sell, rent, or commercially trade your personal data. We may share your personal data with the following categories of recipients only where necessary and under appropriate safeguards:

6.1 Service Providers

We share personal data with trusted third-party service providers who process data on our behalf under written data processing agreements that impose obligations no less stringent than those in this Policy. These include payment processing partners (such as GCash, PayMaya, and partner banks), KYC and identity verification providers, game software studios, IT infrastructure providers, and customer support platform operators.

6.2 Regulatory and Law Enforcement Authorities

3jlo may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other Philippine government authorities when required to do so by law, court order, or formal regulatory request. 3jlo will, where legally permissible, notify affected players of such disclosures.

6.3 Responsible Gaming Partners

In limited circumstances, 3jlo may share data with responsible gaming organizations or self-exclusion registries as required to give effect to a player's self-exclusion request or as required by PAGCOR conditions.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of 3jlo's assets, personal data held by 3jlo may be transferred to the successor entity. You will be notified of any such transfer and your rights in connection with your personal data will be preserved.

Important: 3jlo will never share your personal data with advertisers, data brokers, or any third party for their own commercial marketing purposes without your express prior consent.
Section 07

Cookies and Tracking Technologies

3jlo uses cookies and similar tracking technologies on the 3jlo.vip website to enable the platform to function correctly, to improve your experience, and to support security and compliance obligations. The cookies we use fall into the following categories:

  • Strictly Necessary Cookies: Essential for the operation of the 3jlo platform. These cookies enable login session management, game state preservation, and transaction security. They cannot be disabled without disrupting core platform functionality.
  • Functional Cookies: Used to remember your preferences — such as language settings and responsible gaming configuration — to provide a more personalized experience.
  • Analytical Cookies: Used to collect anonymized data about how players use the 3jlo platform, helping us to identify technical issues, improve navigation, and optimize game recommendations. These cookies do not identify individual players.
  • Security Cookies: Used to detect and prevent fraudulent activity, unauthorized account access, and bot activity. These cookies are part of 3jlo's commitment to player account security.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to use core features of the 3jlo platform, including account login and game play.

Section 08

Data Retention

3jlo retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

  • Account Data: Retained for the duration of your active 3jlo account and for a period of five (5) years following account closure, as required for regulatory compliance and legal record-keeping purposes.
  • KYC and Identity Verification Data: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later, in accordance with Philippine Anti-Money Laundering Act requirements.
  • Transaction Records: Retained for a minimum of five (5) years in compliance with AMLC record-keeping requirements applicable to covered entities.
  • Self-Exclusion Records: Retained for the full duration of any self-exclusion period and for a minimum of five (5) years thereafter to prevent the circumvention of exclusion commitments.
  • Marketing Preferences: Retained until you withdraw your consent or for a maximum of three (3) years from your last interaction with a marketing communication, whichever occurs first.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 3jlo's data lifecycle management procedures.

Section 09

Data Security

3jlo implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, and destruction. These measures include:

  • 256-bit SSL/TLS encryption for all data in transit between your device and 3jlo's servers;
  • Encryption at rest for sensitive personal and financial data stored on 3jlo infrastructure;
  • Role-based access controls limiting internal access to personal data on a strict need-to-know basis;
  • Multi-factor authentication requirements for 3jlo staff accessing production systems;
  • Regular independent security audits and penetration testing of the 3jlo platform;
  • Continuous monitoring of access logs for anomalous activity;
  • Formal incident response procedures activated within 72 hours of detecting a potential breach.
Player Responsibility: While 3jlo takes all reasonable steps to protect your data, you are also responsible for maintaining the security of your 3jlo account. Keep your password confidential, enable two-factor authentication, and notify 3jlo support immediately if you suspect unauthorized access. 3jlo will never ask for your password through any channel.
Section 10

Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 3jlo. These rights may be exercised by submitting a written request to the 3jlo Data Privacy Officer at the contact details in Section 14.

Right to Access

You have the right to request confirmation of whether 3jlo processes your personal data, and if so, to receive a copy of the personal data held about you and information about how it is being processed.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data held by 3jlo. Where a correction request is made, 3jlo will update the relevant data within a reasonable period and notify any third parties to whom the data was disclosed.

Right to Erasure

You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where processing is unlawful. This right is subject to overriding legal obligations, including regulatory record-keeping requirements.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to 3jlo's overriding grounds for continued processing.

Right to Data Portability

Where processing is based on your consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.

Right to Restriction of Processing

In certain circumstances — such as when you contest the accuracy of data or have objected to processing pending verification of 3jlo's legitimate grounds — you may request that processing be restricted to storage only.

Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal. Marketing consent may be withdrawn through your 3jlo account settings.

3jlo will respond to all verifiable data subject requests within thirty (30) days of receipt, or within such extended period as is permitted by applicable law where the request is complex. There is no charge for exercising these rights unless requests are manifestly unfounded, excessive, or repetitive.

Section 11

Protection of Minors

21+ Age Requirement: The 3jlo platform is strictly restricted to individuals aged 21 years and older. 3jlo does not knowingly collect personal data from individuals below the age of 21.

3jlo implements mandatory KYC age verification procedures for all new account registrations. If 3jlo discovers or is notified that personal data has been collected from an individual below the age of 21, we will immediately suspend the relevant account and securely delete the associated personal data, subject to any applicable legal record-keeping obligations.

If you believe a minor has accessed or registered on the 3jlo platform, please contact 3jlo support immediately. We will investigate and take appropriate action within 24 hours of receiving such a report.

Section 12

Cross-Border Data Transfers

The 3jlo platform is operated primarily for and within the Philippines, and personal data is stored on servers located within or serving the Philippine market. In the course of delivering certain platform services — including game software provision and IT infrastructure support — some personal data may be processed by service providers located outside the Philippines.

Any transfer of personal data to service providers outside the Philippines is conducted only where adequate safeguards are in place, including contractual data protection clauses that require the receiving party to maintain protections equivalent to those required by Philippine law. 3jlo does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.

Section 13

Changes to This Privacy Policy

3jlo reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. When material changes are made, we will post the updated Policy on this page with a revised "last updated" date and, where the changes are significant, provide prominent notice through the 3jlo platform or by email to registered players.

Your continued use of the 3jlo platform after the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the changes, you should discontinue use of the platform and contact 3jlo support to request account closure.

Section 14

Contact and Data Privacy Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by 3jlo, please contact the 3jlo Data Privacy Officer:

3jlo Data Privacy Officer

Platform: 3jlo — https://3jlo.vip

Email: [email protected]

Response time: Within 30 calendar days of receipt of your written request. Support is available 24 hours a day, 7 days a week.

For complaints relating to the handling of your personal data that have not been resolved by 3jlo, you may contact the National Privacy Commission of the Philippines through its official government channels. The NPC is the regulatory authority responsible for data protection enforcement in the Philippines.

Your Privacy Is Protected at 3jlo

Play with confidence knowing your personal data is handled transparently, securely, and fully in line with Philippine data privacy law.

Create Your 3jlo Account Read Terms & Conditions

21+ only. Philippine players only. Play responsibly. PAGCOR-compliant platform.